With the showroom in Murrells Inlet, Creative Flooring Designs goal is to allow the customers an opportunity to see & touch more product, however not overwhelm them. They offer a full gamut of flooring materials, from carpet and hardwood to ceramic and luxury vinyl plank/tile. He works with homeowners on both existing homes and new construction as well as builders and businesses all along the Grand Strand on floors, bathroom renovations, custom patios, porches and kitchen backsplashes.
Terrell has recognized a few trends over the past year or two, and one of them centers on bath remodeling.
“We have seen an influx of shower renovations,” said Terrell. “People are taking out the solid surface or single-panel fiberglass units and replacing it with a custom tile shower. Often, they have options to make the shower bigger, and we typically will do the floor to coordinate with the shower itself within the bathroom.”
Of all areas of the house, why would a homeowner select the master bath for a face lift?
“The master bath is like the owner’s suite,” said Terrell. “There’s a couple of focal points in the home that people focus on with remodels, which are typically your fireplace, kitchen backsplash, and the master bath. The master bath is an upgrade for the owner’s personal satisfaction. Your guests within your home come in and see something that stands out like a kitchen backsplash or a fireplace wall, but the master bath is typically an upgrade personally for the couple that own the home.”
As for color, Terrell sees a continuation of preferences from the last few years.
“I’m seeing a wide variety of colors, anywhere from the earth tones through the greiges [a hybrid color between beige and grey] and still into the grey. I’m not seeing much of the grey business fading at the beach; people are still flocking to it.”
“Typically, we will see a lot of tile patio installations — people doing their patios with tile,” said Terrell. “Most folks are going with larger format tile.”
Terrell noted that the most valuable aspect of Creative Flooring Designs is direct contact with the owner, which provides an unparalleled level of customer service.
“I personally am hands-on with almost every homeowner who comes through our doors,” said Terrell. “I hit every job site as it’s going, so if I haven’t met a homeowner in the store, I’ll physically meet them at their house. I’ll look at the job, make sure the installation is happening as it’s supposed to, and make sure customer expectations are being met and/or exceeded. That sets me apart from any other showroom out there: customers get that personalized service from the owner.” No Matter how much we grow, I do not ever see that changing. I never want to be so big that I do not know my customer.
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